FREE TOOL · Emergency Triage
Roof Emergency Triage: What to Do Now
Pick what happened and what you can see, and get a safe, step-by-step list of what to do right now, in the right order.

Four quick steps.
- 01
Say what happened
A tree, wind, hail, a leak, fire or something else.
- 02
Say what you can see
Open roof, water inside, sagging, wires or smells.
- 03
Read the do-this-now list
Steps are in priority order, safety first.
- 04
Call for help
Use the call button when you are ready for a crew.
About this tool.
Is this a substitute for calling emergency services?
No. If anyone is in danger, call emergency services first.
Does the tool decide what to do on site?
No. It gives general safe first steps. We assess the roof in person.
Related services.
A-01Emergency ResponseEmergency Roof TarpingWhen a storm opens your roof, a properly secured tarp keeps water out of the house until the permanent repair can be done.Stage 1: Stop the water
A-02Emergency ResponseEmergency Roof Leak RepairA leak that is soaking a ceiling or running down a wall needs the water stopped quickly and the source found, not just a bucket under the drip.Stage 1: Stop the water
A-08Emergency ResponseSagging or Collapsed RoofA roof that is drooping, cracking or partly down is carrying more than it was built for.Stage 2: Make it safeStorm hit your roof? Call before the next rain.
Tell us what happened and where you see water. We will explain the safest next step and how we can cover and repair the roof.
