Roof emergency? Call 615-410-9749Emergency roofing · Nashville and Middle Tennessee · homes and businessesFree toolsStorm map
GUIDE · Insurance and Claims · 2 min read

How to Document Storm Damage for a Claim

What to photograph, from where and how, so your evidence is clear.

How to Document Storm Damage for a Claim

The short version

  • Photograph before you move anything
  • Take wide, medium and close shots
  • Date and label your photos
  • Never risk a fall for a photograph

Start from the ground

Photograph each side of the house, the yard debris and any visible roof damage. Use zoom rather than climbing. Early or late light shows texture well.

Include the whole house in at least one picture.

Damage close up

For each damaged spot take a wide shot for location, a medium shot for context and a close-up for detail. A coin or ruler beside a hail mark shows scale. Photograph soft metals such as gutters and vents too.

Chalk marks on reachable areas help.

Inside the house

Photograph ceiling and wall stains from several angles and note their size. Photograph wet insulation and attic stains if you can reach them safely. Keep notes on when you noticed each.

Moisture readings by a professional add objective data.

Keep it organized

Store photos in dated folders, back them up and do not edit or filter them. Keep receipts for emergency steps such as tarping. A professional inspection adds coverage you cannot safely capture yourself.

Organized evidence makes every later conversation easier.

General information, not engineering, legal, insurance or safety advice. Roofs, policies and local requirements vary, and every situation should be judged on its own facts. If anyone is in danger, call emergency services first.

Questions

About this topic.

Can I use my phone?

Yes. Modern phones are fine. Keep photos dated and unedited.

Should I climb up to photograph?

No. Use the ground, a safe ladder position, binoculars or a professional drone.

Storm hit your roof? Call before the next rain.

Tell us what happened and where you see water. We will explain the safest next step and how we can cover and repair the roof.

Roof emergency?

Tell us what happened. We will get you covered.

Send the form or call. Say what the storm did, where you see water and whether anyone is in danger, and we will explain the safest next step and how we can help protect the roof.

Prefer to talk? Call us(615) 410-9749
  • Tarping, board-up and leak repair for homes and businesses
  • Photos and notes for your records and your insurer
  • The plan and price explained before work begins

Get emergency roofing help

We read every request and reply with a suggested next step.

Your details go straight to our team and are never sold. Prefer to talk? Call (615) 410-9749.

Call NowGet Help