The short version
- Triage by water entry and safety
- One log for all buildings
- Keep residents informed
- Report to owners and insurers with photos
Triage
After a storm, you will get many calls. Rank buildings by active water entry and safety, then by exposed decking and then by cosmetic damage. A roofer can help you inspect quickly.
Keep the list updated.
A single log
Keep one log for all buildings: unit calls, photos, work done and next steps. It helps with scheduling, insurance and any dispute.
Share it with the roofer.
Residents and tenants
Tell residents what is being done and when, and how to report leaks. Clear notices reduce repeat calls and frustration.
Remind them about safety with wet ceilings.
Owners and insurers
Provide owners and insurers with building-level photos and summaries. Ask your roofer for reports that suit these audiences.
Plan permanent repairs and capital work in phases.
General information, not engineering, legal, insurance or safety advice. Roofs, policies and local requirements vary, and every situation should be judged on its own facts. If anyone is in danger, call emergency services first.
