The short version
- Tell the landlord or manager in writing
- Protect belongings and take photos
- Landlords should act promptly
- Keep records on both sides
For tenants
Report the leak right away, in writing if possible, with photographs. Move belongings, protect electronics and avoid wet electrical fixtures. Keep a record of what you told whom and when.
Your lease and local law set your rights.
For landlords and managers
Respond promptly, arrange a roofer to stop the water and tell the tenant what to expect. Slow responses lead to bigger damage and bigger disputes.
Document the repair.
Interior damage
Water often damages ceilings, walls and belongings. Who pays depends on the lease, the policies and local law. Renters insurance may cover a tenant’s belongings.
Take photos before cleanup.
Preventing repeat leaks
Ask for the cause to be found, not just patched. A roofer’s findings help show what was done and why.
Follow up after the next rain.
General information, not engineering, legal, insurance or safety advice. Roofs, policies and local requirements vary, and every situation should be judged on its own facts. If anyone is in danger, call emergency services first.
